1. Are the saree colors exactly the same as shown in the pictures?
We strive to display our products as accurately as possible. However, slight variations in color may occur due to different screen settings, lighting conditions, AI modelling and photography.
2. Do all sarees come with a blouse piece?
Most sarees include an unstitched blouse piece unless otherwise mentioned in the product description. Please check individual product details before purchasing.
3. How long does delivery take?
Orders are usually dispatched within 2-3 business days. Delivery timelines vary by location and generally take 5–7 business days within India.
4. Do you offer international shipping?
No, we have not commenced worldwide shipping. You may connect with us for any specific requests, we will happy to consider them.
5. How can I track my order?
Once your order is shipped, you will receive a tracking link via email and/or WhatsApp to monitor your shipment's progress.
6. What is your return and exchange policy?
We accept returns or exchanges for eligible products within the specified return window. The product must be unused, unwashed, and in its original condition with tags intact. Please refer to our Return & Exchange Policy for complete details.
7. What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact us immediately with clear photographs. Our team will assist you promptly. Refer Return & Exchange Policy for complete details.
8. Are your sarees handwoven or handcrafted?
Many of our collections feature traditional weaving techniques and handcrafted details. Product descriptions mention the specific weave, fabric, and craftsmanship involved.
9. How should I care for my saree?
Silk, Kanjivaram, Banarasi, and other delicate sarees are best maintained through dry cleaning. Care instructions are provided on the product page where applicable.
10. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available for select locations across India. Availability will be shown during checkout.
11. Can I cancel or modify my order after placing it?
Orders can be cancelled or modified before they are dispatched. Please contact our support team as soon as possible for assistance.
12. Is my payment information secure?
Absolutely. All payments are processed through secure and trusted payment gateways. We do not store your card or banking information.
13. Do you offer gift packaging?
Yes, gift packaging may be available for select orders. Please contact us before placing your order for specific requirements.
14. How do I choose the right saree for an occasion?
Whether you're shopping for weddings, festive celebrations, office wear, or casual elegance, our curated collections make it easy to find the perfect saree. You can also reach out to our team for personalized recommendations.
15. How can I contact Nirzara?
You can reach us via WhatsApp, email, or the Contact Us form on our website. Our team is happy to assist with product queries, styling advice, and order support.
